To solve any problem in business, it is fundamental to understand the root cause of the problem first. However, most of the time a problem does not have one cause but many. In this case it is necessary to identify and find tailored ways to tackle the cause(s), which can then result in sustained improvements in the organisation.
WHO WAS DOING THAT? Using RACI to clarify ownership
“You told me that the team was empowered and decided to set several objectives in the transformational programme! Now people seems to be blaming each other not meeting them!” These words could belong to a director talking to his head of transformation.
Oil tankers barge through the sea to their destination, with little regard for the journey. Don’t let your organisation run like an oil tanker – continuously self-assess, and learn from your mistakes and opportunities, instead of risking an oil spill.
Almost 59% of corporations fail to meet at least one of their transformational change objectives.[1]
