Drowning in Data

Data comes all round in heaps,
millions of it processed, analysed and stored for keeps.

Someone clever decides to capture another useful attribute,
but has it long term value, forgotten in the glute?

Every hour I get a call from a customer, dear
often frustrated and in fear.

His information wrong on the system, bending my ear,
and he’ll be leaving us soon I hear.

I can listen, process and solve his fear,
boss deems more knowledge is in the glute, then in between my ear.