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| Process Improvement/Change Management - Global Music Label |
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| Background |
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The client, despite being a leader in the music industry, did not have an international system to manage and exploit its owned repertoire. The client required a global system to hold dynamic pre-cleared rights for global exploitation by its territories. |
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| Deliverables |
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Solution Design and Prototype
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High Performance Team building
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Stakeholder and Communication plan and rollout |
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Training rollout to 40 territories |
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End-to-End Process testing and User Acceptance testing |
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Data Analysis and Cleansing
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Activities
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Creation and management of a high performance team made up of client and contract staff to deliver a complete solution and implementation of new processes.
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Regular liaison with disparate stakeholders (territorial, global, IT, Program, contracted experts) to ensure that the highly political step of ‘pre-cleared’ international reuse of territorial owned repertoire went live on time and to budget.
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Specific Benefits
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Project completed on time to budget, despite tight budgets and a bespoke team. |
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The ability of the client to have a system based ‘pre-cleared’ reuse of music is a first in the music world meeting a strategic need.
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Quality Framework Research - Global Telecom Manufacturer |
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| Background |
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The client, a global 50 multinational, working in a highly competitive and changing environment, wanted an assessment of external Quality frameworks. |
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| Deliverables |
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Research identifying best practice models in Quality frameworks and functions for the end client.
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Recommended models that will work with the end client’s current/future structure and culture.
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Activities
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Interviewed quality professionals across a range or hi-tech and other sectors
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Synthesized quality management trends to generate recommended models for the end client.
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Collaborated to create a presentation of the research findings and recommendations for the client. |
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Specific Benefits
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The end client received timely recommendations providing an outside perspective on Quality frameworks and functions with which to evaluate their current state and future plans. |
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