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An experienced team - proven delivery on blue chip projects
   
Value for money - results matter, not the brand
   
Adaptable methods - solutions that 'stick'
   
 
Understanding Customer Needs

Learn how to utilise customer services to the best of your ability, reducing costs and providing a better service overall.

 

November 2013:
Our Latest Paper

How to use modularity in Standard Work procedures, for the service sector, to ensure standard work procedures can be modified in a flexible way

 

October 2013:
Lean Solutions - Midland Forum

We are hosting a series of quarterly seminars where practitioners of Lean in the NHS & Public Services will offer an insight into their successes and challenges.

Dr Mathew Diggle presented on "Improvement; Infection; Impossible?" and Mr Mike Davidge presented on "How effective use of SPC in the NHS results in better decision making."

 

September 2013:
Lean Solutions in the NHS - London Forum

We are hosting a series of quarterly seminars where practitioners of Lean in the NHS & Public Services will offer an insight into their successes and challenges.

Pauline Connor presented on 'Taking a new look at your service - "Lean" a process approach to change and Dr Mathew Diggle presented on "Improvement; Infection; Impossible?"

 

18 September 2013:
TRIZ for Health

Our Director Ketan Varia presented 'TRIZ for Health' with Paul Forbisher at Biomedical Engineering Association Seminar organised by Institute of Mechanical Engineers. It created lots of interest in how TRIZ work in health sector.

 

Lack of clarity around standard operating procedures has created failure in many organisations.

This paper presents our approach to building a framework for the implementation and use of Standard Operation Procedures.

 

How will service improvement be affected by CCGs?

For an introductory paper on Clinical Commissiong Groups and Operational Excellence

 

September 2012:
Lean Solutions in the NHS - London Forum
We are hosting a series of quarterly seminars where practitioners of Lean in the NHS will offer an insight into their successes and challenges. 

Dr Sebastian Hendricks presented on 'Sleek and Slim Hearing for Children' & Peter Lachman presented on 'Developing Value thru the transformation of care - what does it take?'

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Upcoming Events:

28 April 2014
OpEx London »

Chapter Meeting

15 May 2014
Lean Solutions »

Midland Forum

12 June 2014
Lean Solutions »

London Forum

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Senior Consultant
Business Development Consultant